EXCHANGE OR RETURNS

WHAT IS YOUR POLICY?

We get it, you need to try them on. Good news - you have 14 days upon receiving your order to send it back to us for a credit.

All returns are to be send to address provided in Australia.

 

EXCHANGES

We offer free exchanges (with the exception of the return postage on your first exchange to us).

We will happily exchange and post a new item at our expense.

To arrange an exchange, please email hello@freethelabel.com.

 

I BELIEVE MY ITEM MAY BE FAULTY - WHAT DO I DO?

Oh no! We do check each and every order before it leaves our warehouse - in the rare case we have missed something and you've received a faulty item, please contact us at hello@freethelabel.com with a photo of your item.

Search