We believe in designing and handcrafting the highest quality items and providing a quality service to match. We offer a 14 day grace period (from the date of receiving your order) to return an item in exchange for an online store credit.
All returns can be sent to our Australian returns address provided upon request.
We offer free exchanges (with the exception of the return postage on your first exchange to us). To arrange an exchange, please email email@example.com.
We have a dedicated in-house QC who checks every single order before packing. In the rare case we have missed something and you've received a faulty item, please contact us via firstname.lastname@example.org along with your order number and a photo of your item.